Training FAQ's

We've listed some Frequently Asked Questions below:

We'd love to hear from you with any questions you may have, please feel free to contact our friendly team on 07 3357 4081 or 

We're always here to help. 

Additional Zoom or Face to Face Training - We understand that everyone’s different in their approach to learning and each individual student has their own style of learning. With this in mind for online learning courses we have options of 1 hour zoom or face to face learning sessions with one of our qualified trainers, at $150 per hour, if you require this additional support. 

Opening hours - The Skin and Beauty Training Centre is open from Monday to Friday 8:30 am till 4 pm. 

Attending face to face courses - Courses are held at the Skin & Beauty Training Centre located at 10 Albion Road, Albion 4010, QLD. It's ideal that all students turn up 10 minutes prior to the scheduled class start time to get settled in prior to the courses starting. 

Do I need a computer - Computers are not necessary for our training courses. However if you would like to bring one along to take notes during your theory, you are more than welcome to. Most learners take notes with pen and paper or on their smart phone. 

What do I wear to training - We recommend learners attend in beauty therapy scrubbs or similar as there is most often practical training. If you don't have access to scrubbs please attend in smart casual clothing that is suitable for practical skin and beauty training. 

What is your cancellation policy - If you need to cancel or reschedule a training course we ask you to contact us at least 24 hours prior to your course on 07 3357 4081 or email 

Issuing of Qualifications and Certificates - The courses conducted at the Skin & Beauty Training Centre follow accredited training guidelines. All online couses certificates can be accessed anytime via the online learing platform. Face to face certificates will be issued on the day of your course and a digital copy will be emailed to you.

Reissued Certificates - If for any reason you need your certificate reissued please contact us and we can email a new certificate directly to you. 

Payment of course fees and refund requests - All courses are paid for in full online at the time of booking or purchasing. Once an online course has been completed there are no refunds. If for any reason you are not 100% delighted with your training please let us know immediatly 07 3357 4081 or email 

Parking - There is no desiginated parking, however there is on street and paid $10 all day parkig avaialbe at the Albion Hotel. Albion train station is 300 meters from the Skin and Beauty Training Centre.

Models for training - Depending on the course, we may ask you bring a model to your practical assessment to train on. Please make sure your models run on time in line with your course criteria. If you don't have models we will allocate models to you. 




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